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Industry:Telecommunication/ISP
Functional Area:Sales & Business Development
Total Position:5
Job Type:Full Time/Permanent (Second Shift (Afternoon))
Job Location:I.I Chandriger Road, Karachi,Pakistan
Gender:Male
Age:23 - 28 Year
Minimum Education:Bachelor's Degree
Degree Title:Bachelors in Telecom
Career Level:Experienced Professional
Required Experience:1 Year - 2 Years
Salary Range:PKR. 20,000 - 25,000/Month
Apply By:Dec 18, 2015
Job Posting Date:Nov 18, 2015

Job Description:
  • Responsible to execute and provision interconnection of Supplier of Voip routes and Customers
  • Responsible to test the quality of the route, provide QOS report
  • Proficient in producing technical documentation related to change control processes and root cause assessment.
  • Understanding of wholesale telecom billing will be an added advantage
  • To provide resolution of issues & maintain high quality standards of support
  • End-to-End ownership of resolution of issue raised by the customer.
  • Troubleshooting and resolution of customer issues raised - proactive / reactive.
Skills Required:

  • Minimum 1 year of experience in VOIP Domain
  • Good knowledge of SIP & H.323 Protocol, Call Flow, Cause Codes, VOIP Codecs.
  • Knowledge/HANDS ON EXPERIENCE of Session Initiation Protocol (SIP), H.323, SDP, RTP, RTCP, TCAP & SS7 protocol suit.
  • Experience on at least 2 SBC's like Sansay, Nextone, Sonus,VOS, Portaone, Veraz, Acme Packet etc.
  • Master in troubleshooting VOIP Issues, Proficient with tools like Wireshark.
  • Hands on knowledge on Nextone/ Sansay / Other SBC's (Provisioning/Troubleshooting/ Supporting etc.)
  • Experience in working in 24/7 support environment 
  • Ability to multi-task, tasks prioritization
  • Ability to work independently with minimal supervision 
  • CCNA & CCNP certification will be a plus

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